ࡱ> " ) !#F$%&'(45+,-./01236789;:?<=>@ABCEDHGKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~Root Entry+ F@TR__nameid_version1.0( PTPVT__substg1.0_00020102* __substg1.0_00030102*  $&(+.2479=@BEHJLNPQRTUVXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{}~ F F0Hd|     &*)$,'!#RT !"#PR_RIM_PAGER_TX_FLAGPR_RIM_MSG_STATUSPR_RIM_MSG_FOLDER_IDPR_RIM_MSG_ON_DEVICE_3_6PR_RIM_MSG_REF_ID__substg1.0_00040102*__substg1.0_10010102* __substg1.0_10020102* __substg1.0_10030102* PR_RIM_MESSAGE_SUBMISSION_ID4PR_RIM_INTERNET_MESSAGE_IDR= #__substg1.0_10040102* __substg1.0_10050102*__substg1.0_10060102*__substg1.0_10090102*  !)*OC ,__substg1.0_100A0102*__substg1.0_100B0102* __substg1.0_100C0102*__substg1.0_100D0102*__substg1.0_100E0102*__substg1.0_100F0102* __substg1.0_10110102*__substg1.0_10120102* " !#W=#$&j 'Ǎ^ Ѡ#__substg1.0_10130102*__substg1.0_10140102*__substg1.0_10150102*__substg1.0_10160102*__substg1.0_10180102*__substg1.0_10190102*__substg1.0_101C0102*__substg1.0_101D0102*  TIPM.NoteUser Satisfaction Survey Address Collection Begins Today!EX:/O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28ܧ@B+//O=UMUC/OU=US ADMINISTRATIVE GROUP/C__substg1.0_101E0102*!__substg1.0_001A001F*"__substg1.0_0037001F*#r__substg1.0_003B0102*!%A__substg1.0_003D001F*__substg1.0_003F0102* "'Z__substg1.0_0040001F*)__substg1.0_00410102*'*ZN=RECIPIENTS/CN=SMILLER28Stephen Millerܧ@B+//O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28Stephen Millerܧ@B+//O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28Stephen Miller__substg1.0_0042001F*,__substg1.0_00430102*$&-Z__substg1.0_0044001F*/__substg1.0_00470102*%)0.c=US;a= ;p=UMUC;l=ADEEX02-120201173144Z-15141EX:/O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28EX:/O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28EX/O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28__substg1.0_00510102*1A__substg1.0_00520102*(*3A__substg1.0_0064001F*5__substg1.0_0065001F*#;6z__substg1.0_0070001F*8r__substg1.0_00710102*,.:__substg1.0_0075001F*;__substg1.0_0076001F*-1<zUser Satisfaction Survey Address Collection Begins Today!]QbRAĄ,TEX/O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28EX/O=UMUC/OU=US ADMINISTRATIVE GRO__substg1.0_0077001F*>__substg1.0_0078001F*02?z__substg1.0_0C190102*AZ__substg1.0_0C1A001F*/7CUP/CN=RECIPIENTS/CN=SMILLER28ܧ@B+//O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28Stephen MillerEX:/O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28EX/O=UMUC/OU=US ADMINISTRATIVE GRO__substg1.0_0C1D0102*DA__substg1.0_0C1E001F*46F__substg1.0_0C1F001F*Gz__substg1.0_0E02001F*59UP/CN=RECIPIENTS/CN=SMILLER28Information & Library Services Staff [US]User Satisfaction Survey Address Collection Begins Today!/0Ld$<=;d$<=00000002ADEEX02/o=UMUC/ou=US Ad__substg1.0_0E03001F*__substg1.0_0E04001F*8:IT__substg1.0_0E1D001F*Kr__substg1.0_0E270102*3CMp__substg1.0_0E28001F*O__substg1.0_0E29001F*<>S__substg1.0_1000001F*W __substg1.0_10090102*=A|u ministrative Group/cn=Recipients/cn=smiller28Microsoft Exchange Server00000002ADEEX02/o=UMUC/ou=US Administrative Group/cn=Recipients/cn=smiller28Microsoft Exchange ServerAll, The address collection period for the 2012 User Satisfaction Survey begins today and will run through the end of April, with the survey itself being conducted in May. Please see the attached guidelines for the address collection (the procedures are the same as last year). A link to the e-mail address collection form should be found on your Start Menu, and one appears in the Start Menu on the front desk computer. If you don t see it please contact Jen for help since John isn t here today. Remember to record as many addresses as possible since the success of the survey depends on having a large pool of potential respondents. For Library Instruction Sessions, here is the link to include that allows students to sign up to receive the survey: http://www.zoomerang.com/Survey/WEB22EMWHTC4L6/ Thanks, Stephen Stephen Miller Associate Provost, Information and Library Services University of Maryland University College 3501 University Boulevard East, Largo 1265 Adelphi, MD 20783-8048 Phone: (240) 684-2037 Fax: (240) 684-2021 Email: smiller@umuc.edu <mailto:smiller@umuc.edu> q *LZFuhQ rcpg1252Chtml10? ch set0 PVUQ23Fo ;05; `cP d36` 4 *\#9 < xC:v="pn:hes-mS `so-mP"o f e#!fw!#k$d!fm%tPp://%u. W. /#/04/[ )m!G(w,0.w3.g/TR /REC-40!f0%&/. As">3ead1=16F< na=G at0 t.`M f W'Q  (#0 dium)1.p3style73!-- /* 2F! D iti  */ @t-fe 0{C= Ply:C@i^b= n e-1:15 @A23Ab}:S9B; p.M Nl, ?0DZ]7vDX=0g :0 ?G-@!.*010?=rz$11IJ>"?","sqKr"Ba:?0nkDs@1DRHypOBF K9B-p<>99?C: 2{?5Px 4<1:unOATNv_< OO`;pl`w PQRpp PTwUV)WEB17YZ#9@P@\  40l p@aKLMRUX]BBDRChpCau0`oaxw]Pb - >B@ gB6R`c<"=K#8.5 6KHGns6oBEl?=k:rB:9(9O:X[ g5P7` 9]><> @ r Ȑva8&nbW'a@oߚϝߧT.OddArs@ qpJt6nUNA< s=QSpvebeG 4p6X r^@`ugh1 pZqDݯs<0l0 g5dW1`M. P/? 4.6gu{V! ֭?(Zpo#paOп4AO A@yr)@O_O_oo?OȟO_o̟ďşƯǿpSD @_W1mWph`l60J^Aѯ  uD pP@үBQ;sb@IE O#82`@˛9P'@<@ t5"Q nJ .ln#poh..R./?O?O_..0@6! b cc债aѴ P@UV4 `,qob5R!WQ5a)/?  O_o;aL?A=Ipteq<2DC ֦aS4OX v'! Pgu: /!?"O+5_-.//9_1O2_3o457<h tp://wE@.z 0]Њ .b//WEB22EMWHTC04L6/Afi5d~rfِat{HYPERLINK DEF}}Hِb0hcfrh=`BJoKF<(NR:a~?6:;<=>?@A[V7o8`oXY/Z?[O\_]o^_k%p`aefghjkl/m?%,opqrsuvw/x?zbc|/}?~O_oχߒO/?O_o_C@(y='P-Pze:10.0pt;#Ͱ@mנ*"A 'x","p`qf"'yjQpT/bGS2"Ti New`R116#G\2ߨﳟ/?O3C oc P0vt%$@'ے#%0iQϹ?/?OÿϹOQUn)`` q<%`0ЯUePNҀM$UmoITy՘޴C @P߿o/?O_/O_o/_o3501ՊBoN`levE L&65  O_oW(Plyi%MD 20783-8048  +O"_o'OQPh0 (pP0) 6-37/?+,8/#$%2:)*A9:;<012A=Fax421568EFQH=_>o?LTBC[ORTUV/JK/L?ZE04^_`abc"ue eYf?jka href="5gtsdQ@umuc.edu"okfnldft]l@{HYPER`LINK rOsV}}tt0\cf1\Кpp?kolwde;c:blueo_yTvh/i?y/?y_Ua/zlOWXYo?O/?PQ/O_omP/uPv樂g58body~7 } <9DA34CBC1BE8D84D964F635F4CD747FE1A5E310E@ADEEX02.us.umuc.edu>__substg1.0_10130102**__substg1.0_1035001F*@B|__substg1.0_10F3001F*z__substg1.0_300B0102*?G

All,

 

The address collection period for the 2012 User Satisfaction Survey begins today and will run through the end of April, with the survey itself being conducted in May. Please see the attached guidelines for the address collection (the procedures are the same as last year).

 

A link to the e-mail address collection form should be found on your Start Menu, and one appears in the Start Menu on the front desk computer. If you don’t see it please contact Jen for help since John isn’t here today.

 

Remember to record as many addresses as possible since the success of the survey depends on having a large pool of potential respondents.

 

For Library Instruction Sessions, here is the link to include that allows students to sign up to receive the survey:

 

http://www.zoomerang.com/Survey/WEB22EMWHTC4L6/

 

Thanks,

Stephen

 

 

Stephen Miller
Associate Provost, Information and Library Services
University of Maryland University College
3501 University Boulevard East, Largo 1265
Adelphi, MD 20783-8048
Phone: (240) 684-2037 
Fax: (240) 684-2021 
Email: smiller@umuc.edu

 

User Satisfaction Survey Address Collection Begins Today!.EMLs JXStephen Millerܧ@B+//O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28Stephen Millerܧ@B+//O=UMUC/OU=US ADMINISTRATIVE GROUP/C__substg1.0_3FF8001F*__substg1.0_3FF90102*DFZ__substg1.0_3FFA001F*__substg1.0_3FFB0102*EKZN=RECIPIENTS/CN=SMILLER2800000002ADEEX02/o=UMUC/ou=US Administrative Group/cn=Recipients/cn=smiller28Procedures for User Satisfaction Survey 2012c=US;a= ;p=UMUC;l=ADEEX02-120201173144Z-15141<9DA34CBC1BE8D84D964F635F4CD747F__substg1.0_8003001F*__substg1.0_8005001F*HJX__substg1.0_80070102*.__substg1.0_8009001F*IM|E1A5E310E@ADEEX02.us.umuc.edu>12.0Microsoft Exchange Server@0poT@0poT<1INDO 4yV  #& )67t@9^;Am__substg1.0_8015001F*__substg1.0_8017001F*LO__substg1.0_801C001F*__substg1.0_8023001F*NQ2__properties_version1.00`__recip_version1.0_#00000000:PaU@T@T__substg1.0_0FF60102*__substg1.0_0FFF0102*RTg=?Zm@AZmBCZmDG.mQAmRAmde|ptqmuv|wx| Zm  Am  |  @^1 t#^'pm() byZ  u mm5~g@ = |    0m?N?0? ??Zm??Zm?@@@@v@Y Y.m@pR[ ~             ! "#4 ܧ@B+//O=UMUC/OU=First Administrative Group/cn=Recipients/cn=AdelphiLibraryStaffInformation & Library Services Staff [US]EX/O=UMUC/OU=First Administrative __substg1.0_3001001F*R__substg1.0_3002001F*SY__substg1.0_3003001F*__substg1.0_300B0102*VXNGroup/cn=Recipients/cn=AdelphiLibraryStaffEX:/O=UMUC/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=ADELPHILIBRARYSTAFFils@umuc.eduInformation&LibraryServicesStaff Information & Library Services S__substg1.0_39FE001F*__substg1.0_39FF001F*W[B__substg1.0_3A20001F*R__substg1.0_403D001F*Z]taff [US]SMTPils@umuc.eduInformation & Library Services Staff [US]ܧ@B+//O=UMUC/OU=FIRST ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=ADELPHILIBRARYSTAFFils@umuc.edu__substg1.0_403E001F*__substg1.0_5FF6001F*\_R__substg1.0_5FF70102*g__substg1.0_6001001F*^`__properties_version1.00__attach_version1.0_#00000000<e@T@T__substg1.0_0E270102*p__substg1.0_0FF90102*bd000T" g" 0N# :T  @:99D9q:`=@ >@bf_____T_gm____0     !"#$%&'()*+,-./0123456789:;<=>?ABCDEFG/0Ld$<=;d$<=Procedures for User Satisfaction Survey 2012.doc.docPROCED~1.DOCProcedures for User Satisfaction__substg1.0_3001001F*`__substg1.0_37010102*ciJ__substg1.0_37020102*__substg1.0_3703001F*fhࡱ> OQP bjbjqq 02ee99999MMMM,y\M'*t)))))))+=.)9)99).99))~'|(3M* '))0'* (.4.$(.9(0"))'*. : Procedures for User Satisfaction Survey 2012 Address collection to begin Feb. 1, 2012, and end April 30, 2012. Areas that require manual input are highlighted Mailings will be sent in May. If callers or walk-in patrons don't want to participate, don't insist. ActivityProcedurePhone callsSurvey substantive calls. Dont survey internal calls or external calls where patrons know the office they need but just want the number, wrong numbers, etc. The data entry form will be available as a shortcut on the service desk computer to gather e-mail address. Ask patron if willing to participate. If so, enter their e-mail address. This year we will not collect the reason for contact. As an alternate to email address, you can enter their barcode, EMPL ID, or last name and last four digits of their SSN. The form will automatically advance to the next record. All E-mail (reference, technical help, etc.)Automatic program gathers the e-mail addresses directly from the e-mail form. This year we will not separate out reference or technical questions emails. IM/Chat surveyWhen answering questions on IM, follow the procedures for Phone calls to record the addresses (if doing IM from home, send the addresses to Renee for entry into the database). Joe will gather e-mails from the chat transcripts to add to the database. Walk-insSurvey substantive transactions, as with phone calls. Ask the patron if they would like to participate and use the entry form to look them up and/or record their email address. Instruction requests from facultyWill be extracted from the instruction database in April by Peter. ILLPeter will extract e-mail addresses from the ILLiad database in April E-reservesYu-Hsiu will provide e-mail addresses from database in April and give to Peter Website and database usersWe will be using an online Zoomerang survey form to capture addresses from visitors to our website and users of the databases.Instruction SessionsWe will place a link to the Zoomerang survey form to capture addresses of students/faculty in instruction sessions. The link will be provided please place it in your instruction session and encourage the students to sign up to take the survey.  ,-.@AJNnopq       ¹ڧujbWL@<hy=hvhy=5CJaJhvhy=CJaJhvhT(CJaJhy=CJaJhvhuCJaJhvhXCJaJhvhCJaJhCJaJh%=CJaJhvhJV5CJaJh+5CJaJh%=5CJaJh=45CJaJhvhQ5CJaJhvh'G5CJaJhvhb-5CJaJhXh%=5CJaJhvhy=5CJaJ-.pq     $If$Ifgd & F & FgdN $^a$gdN   ( d e vvi $If^gdu  & FV$If^V$Iftkd$$Ifl0b%<0 &4 laytv ' ( W }  # ) * 1 3 6 l r ) , c d e f ¶ζΒznbnbWShy=hvhy=CJaJ *h4nhuCJaJ *h4nhNCJaJ *h4nh!lCJaJ *h4nh?79CJaJ *h4nh|?CJaJ *h4nhbCJaJ *h4nh'GCJaJ *h4nh ZCJaJ *h4nhCJaJ *h4nh+CJaJ *h4nhy=CJaJhvhy=5CJaJ *h4nhy=5CJaJe f . / $Iftkd$$Ifl0b%<0 &4 laytvf j p - / 0 3 > ? y   + ~ri]Q] *h4nhSnCJaJ *h4nhy=CJaJ *h%=CJaJ *h4nh{CJaJ *h4nhCJaJ *h4nh)FFCJaJ *h4nhy=5CJaJ *h4nh)FF5CJaJhy=hvhy=CJaJh|?CJaJhvhQMCJaJhvh'GCJaJhvhmCJaJhvhy=5CJaJhb5CJaJ/ 0 ? ; < $Iftkd0$$Ifl0b%<0 &4 laytv+ / 7 8 9 : < = E F z { ,BX]^`aekxź{pe]eUeUJhvhmCJaJh%=CJaJhT(CJaJhvhuCJaJhvh!lCJaJ *h%=CJaJ *h _8hCJaJ *h _8hKhyCJaJhvhy=5CJaJ *h _8hy=5CJaJhy=hvhy=CJaJhvhqCJaJhvhQMCJaJ *h4nhy=CJaJ *h4nhmCJaJ *h4nh!lCJaJ< = F wj $If^gdb" $If^gd$Iftkd$$Ifl0b%<0 &4 laytv `{ $Ifgd%=$Iftkd`$$Ifl0b%<0 &4 laytv`ae$Iftkd$$Ifl0b%<0 &4 laytvx #$%ʿգፄxpla]V hhbhbhb-hy=CJaJh?79h?79CJaJ *h4nh?79CJaJh?795CJaJ *h4nh?795CJaJhT(CJaJh _8CJaJhT(5CJaJhvhXCJaJhvhmCJaJhvhCJaJhvhy=5CJaJhy=h%=CJaJhbCJaJhvhy=CJaJ $Iftkd$$Ifl0b%<0 &4 laytv ${ $Ifgdb"$Iftkd($$Ifl0b%<0 &4 laytv{ $Ifgdb"$Iftkd$$Ifl0b%<0 &4 laytvgdy=tkdX$$Ifl0b%<0 &4 laytv.:p/ =!"#$% $$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv$$If!vh55<#v#v<:V l0 &55<4ytv^ 2 0@P`p2( 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p 0@P`p8XV~_HmH nH sH tH 8`8 Normal_HmH sH tH 8@8  Heading 1$@&5DA D Default Paragraph FontVi@V  Table Normal :V 44 la (k (No List DC@D Body Text Indent h^hPK![Content_Types].xmlj0Eжr(΢Iw},-j4 wP-t#bΙ{UTU^hd}㨫)*1P' ^W0)T9<l#$yi};~@(Hu* Dנz/0ǰ $ X3aZ,D0j~3߶b~i>3\`?/[G\!-Rk.sԻ..a濭?PK!֧6 _rels/.relsj0 }Q%v/C/}(h"O = C?hv=Ʌ%[xp{۵_Pѣ<1H0ORBdJE4b$q_6LR7`0̞O,En7Lib/SeеPK!kytheme/theme/themeManager.xml M @}w7c(EbˮCAǠҟ7՛K Y, e.|,H,lxɴIsQ}#Ր ֵ+!,^$j=GW)E+& 8PK!Ptheme/theme/theme1.xmlYOo6w toc'vuر-MniP@I}úama[إ4:lЯGRX^6؊>$ !)O^rC$y@/yH*񄴽)޵߻UDb`}"qۋJחX^)I`nEp)liV[]1M<OP6r=zgbIguSebORD۫qu gZo~ٺlAplxpT0+[}`jzAV2Fi@qv֬5\|ʜ̭NleXdsjcs7f W+Ն7`g ȘJj|h(KD- dXiJ؇(x$( :;˹! I_TS 1?E??ZBΪmU/?~xY'y5g&΋/ɋ>GMGeD3Vq%'#q$8K)fw9:ĵ x}rxwr:\TZaG*y8IjbRc|XŻǿI u3KGnD1NIBs RuK>V.EL+M2#'fi ~V vl{u8zH *:(W☕ ~JTe\O*tHGHY}KNP*ݾ˦TѼ9/#A7qZ$*c?qUnwN%Oi4 =3ڗP 1Pm \\9Mؓ2aD];Yt\[x]}Wr|]g- eW )6-rCSj id DЇAΜIqbJ#x꺃 6k#ASh&ʌt(Q%p%m&]caSl=X\P1Mh9MVdDAaVB[݈fJíP|8 քAV^f Hn- "d>znNJ ة>b&2vKyϼD:,AGm\nziÙ.uχYC6OMf3or$5NHT[XF64T,ќM0E)`#5XY`פ;%1U٥m;R>QD DcpU'&LE/pm%]8firS4d 7y\`JnίI R3U~7+׸#m qBiDi*L69mY&iHE=(K&N!V.KeLDĕ{D vEꦚdeNƟe(MN9ߜR6&3(a/DUz<{ˊYȳV)9Z[4^n5!J?Q3eBoCM m<.vpIYfZY_p[=al-Y}Nc͙ŋ4vfavl'SA8|*u{-ߟ0%M07%<ҍPK! ѐ'theme/theme/_rels/themeManager.xml.relsM 0wooӺ&݈Э5 6?$Q ,.aic21h:qm@RN;d`o7gK(M&$R(.1r'JЊT8V"AȻHu}|$b{P8g/]QAsم(#L[PK-![Content_Types].xmlPK-!֧6 +_rels/.relsPK-!kytheme/theme/themeManager.xmlPK-!Ptheme/theme/theme1.xmlPK-! ѐ' theme/theme/_rels/themeManager.xml.relsPK]  2 f + x  e / < ` 8@0(  B S  ?Pl#Q#R,#aadd9*urn:schemas-microsoft-com:office:smarttagsState9*urn:schemas-microsoft-com:office:smarttagsplace>*urn:schemas-microsoft-com:office:smarttags PersonName {!?H*,OPTVlnopq(1136z,fjp-0?::Fz{7BX]ek #$*,OPTVlnqFz{X]ek$%3.L?kTm  I-Rc2u101 cQl>9h^`B*OJQJo(phhHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hHh$^`B*OJQJo(phwhhHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH hh^h`OJQJo(h^`B*OJQJo(phhHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH ^`OJQJo(^`OJQJ^Jo(hHo  ^ `OJQJo(hH  ^ `OJQJo(hHxx^x`OJQJ^Jo(hHoHH^H`OJQJo(hH^`OJQJo(hH^`OJQJ^Jo(hHo^`OJQJo(hHh$^`B*OJQJo(phwhhHh^`OJQJ^Jo(hHohpp^p`OJQJo(hHh@ @ ^@ `OJQJo(hHh^`OJQJ^Jo(hHoh^`OJQJo(hHh^`OJQJo(hHh^`OJQJ^Jo(hHohPP^P`OJQJo(hH I-3.cQlk2u10x         ?BG        x                  ?BG        32#=lkbQt7 %T(=4 _8?79|?|C)FF{uKQMX Z!lSn4tKhy?}JV%=(]b"{f+6eQNIV$M'Gm4nqmy=<mNub-v@X@UnknownG* Times New Roman5Symbol3. * Arial?= * Courier New;WingdingsACambria Math"qhF g_&RLiLi!r4d 3QHX?=2!xx,Procedures for User Satisfaction Survey 2004dfishmanStephen$      Oh+'0$ 4@ ` l x 0Procedures for User Satisfaction Survey 2004 dfishman Normal.dotmStephen14Microsoft Office Word@lt @XQ%@\@rLi՜.+,0 hp  UMUC -Procedures for User Satisfaction Survey 2004 Title  !#$%&'()*+,-./0123456789;<=>?@ACDEFGHILRoot Entry FprЈNData 1Table"/WordDocument02SummaryInformation(:DocumentSummaryInformation8BCompObjy  F'Microsoft Office Word 97-2003 Document MSWordDocWord.Document.89qRoot Entry F\^TData 1Table"/WordDocument02  !#$%&'()*+,-./0123456789;<=>?@ASR 4<H_AdHocReviewCycleID_NewReviewCycle_EmailSubject _AuthorEmail_AuthorEmailDisplayName _K:User Satisfaction Survey Address Collection Begins Today!SMiller@umuc.eduStephen MillerSummaryInformation(:DocumentSummaryInformation8tCompObjy  F'Microsoft Office Word 97-2003 Document MSWordDocWord.Document.89q՜.+,D՜.+,\ hp  UMUC -Procedures for User Satisfaction Survey 2004 TitleH$,__substg1.0_3704001F*__substg1.0_3707001F*gk`__substg1.0_3708001F*__substg1.0_37090102*jl  Survey 2012.doc ! A ( @?!A Ff (  |jxaLjS%%$tttnnފhنeӁ_ՀY}WvQsQnJnJiC`7IJnY%%$ϽƳt%%$ϽϽϽϽμͻͻͺ˹˹˷ʷɶȵȵǴƴǴ%%$__substg1.0_370D001F*m__properties_version1.00@!"7 7 4y#G  'pm@06&4@0 ^7@@ݣWE 7@@ݣWE 0b7   7 $ 777b77 Root Entry+ F07Z__nameid_version1.0( PT4__substg1.0_00020102*P__substg1.0_00030102*)?@ !#$%&'(45+,-./0123679ABCEDHGKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~__substg1.0_370D001F*m__properties_version1.00@__substg1.0_1008001F*H__substg1.0_10100102*S__substg1.0_0E28001F*O__substg1.0_0E29001F*<>S__substg1.0_1000001F*nW __substg1.0_10090102*=A|u __substg1.0_0E03001F*__substg1.0_0E04001F*8:IT__substg1.0_0E1D001F*Kr__substg1.0_0E270102*3CMpi\ T$&(+.2479=@BEHJLNPQRTUVXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{}~UP/CN=RECIPIENTS/CN=SMILLER28Information & Library Services Staff [US]User Satisfaction Survey Address Collection Begins Today!/0Ld$<=;d$<=00000002ADEEX02/o=UMUC/ou=US Ad     !"#$%&'()*+,-./0123456789:;<=>?ABCDEFGIJKUVWXYZ[]^_`abcdefghALL,THEADDRESSCOLLECTIONPERIODFORTHE2012USERSATISFACTIONSURVEYBEGINSTODAYANDWILLRUNTHROUGHTHEENDOFAPxw, <Nk}9M:Vv%0__substg1.0_100E0102*0__substg1.0_100F0102* (__substg1.0_10110102*o0__substg1.0_10120102*(__substg1.0_101A0102*R__substg1.0_101B0102*pQ(__substg1.0_10070102* tP __substg1.0_10170102*O__substg1.0_10180102*s__substg1.0_10190102*__substg1.0_101C0102*(__substg1.0_101D0102*q __substg1.0_101E0102*! __substg1.0_001A001F*"__substg1.0_0037001F*#r__substg1.0_003B0102*!%A__substg1.0_10130102*0__substg1.0_10140102* __substg1.0_10150102*8__substg1.0_10160102*8__substg1.0_10040102* 0__substg1.0_10050102*0__substg1.0_10060102*__substg1.0_10090102*r 0__substg1.0_10080102*N(__substg1.0_10000102*M __substg1.0_00040102*u__substg1.0_10010102* __substg1.0_10020102* (__substg1.0_10030102* L__properties_version1.00__recip_version1.0_#00000000:PaU@T@T__substg1.0_0FF60102*__substg1.0_0FFF0102*RTgE1A5E310E@ADEEX02.us.umuc.edu>12.0Microsoft Exchange Server@0poT@0poT<1INDO 4yV  #& )67t@9^;Am=?Zm@AZmBCZmDG.mQAmRAmde|ptqmuv|wx| Zm  Am  |  @^1 t9#^'pm() byZ  u mm5~>Fp`hz 26Cie n{ #Dl '8p! ,73J8[ )9UYP m*xaoxOC +1$R ,?D]c"oqE^{  /2 OC\dt I4SuT:5TIPM.NoteUser Satisfaction Survey Address Collection Begins Today!EX:/O=UMUC/OU=US ADMINISTRATIVE GROUP/CN=RECIPIENTS/CN=SMILLER28ܧ@B+//O=UMUC/OU=US ADMINISTRATIVE GROUP/C__substg1.0_100A0102*8__substg1.0_100B0102*  __substg1.0_100C0102*(__substg1.0_100D0102*  " )@P !`@LAQb#"/…W=#%rÅ;M.$$gsY:y4&(fj 'Ǎ^ Ѡ#*H7Z.47Xw-95B6YI_+84A&BKet-class!phttp://schemas.microsoft.com/exchange/junkemailmovestampdhttp://schemas.microsoft.com/outlook/phishingstamp STS_Iddhttp://schemas.microsoft.com/outlook/spoofingstampJx-ms-exchange-organization-authdomainKeywords( )*+ ,-."/%0+1/2738495264789:;<P=Q>?`@ABCDEFG F FF@!ʨ^ڱ0Hd|     &*)$,'!#RT !"#$%&'PR_RIM_PAGER_TX_FLAGPR_RIM_MSG_STATUSPR_RIM_MSG_FOLDER_IDPR_RIM_MSG_ON_DEVICE_3_6PR_RIM_MSG_REF_IDHIJBKLMN O@PAQ$R4S5T9U:V0WX6Y7Z8[C\D]E^I_p`xabcdefghijkl m nopqrstuvwxyz{|}~…Åd     F